2018骞存垚浜洪珮鑰冨皥鍗囨湰鑻辫獮浣滄枃鑼冩枃锛氳唱(zh矛)閲忓晱椤屾姇瑷翠俊

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2018骞存垚浜洪珮鑰冨皥鍗囨湰鑻辫獮浣滄枃鑼冩枃锛氳唱(zh矛)閲忓晱椤屾姇瑷翠俊

浣� ( Li Yuan)鍓涙敹鍒拌▊璩肩殑涓€浠跺晢鍝�锛屼絾鏄櫦(f膩)鐝�(xi脿n)璩�(zh矛)閲忔湁鍟忛锛岃珛浣犲涓€灏佹姇瑷翠俊锛屽収(n猫i)瀹瑰寘鎷細

(1)鍟嗗搧鍚嶇ū銆佽▊璩兼檪(sh铆)闁�銆佸湴榛�(di菐n)鍜屽児(ji脿)鏍�;

(2)浣曟檪(sh铆)鐧�(f膩)鐝�(xi脿n)璩�(zh矛)閲忓晱椤�銆佷綍绋唱(zh矛)閲忓晱椤�;

(3)浣犳墍甯屾湜鐨勮В姹烘柟寮忋€�

Manager

Customer Service Department

Dear Sir or Madam锛�

Sincerely yours锛�

Li Yuan

鍙冭€冪瓟妗堬細

I am a customer who bought a Nokia 2600 type mobile phone for 2600 Yuan from your company on 2010-9-1. I am afraid I really must complain about the quality of this product.

After using the mobile phone for two days several problems have been found. First, the mobile phone could not send text massages any more. If I sent massages, it would suggest that there were some problems with the phone, which have made a lot of trouble to me. Second, the camera couldn’t work as well as before. As soon as I took pictures, there were no pictures kept in the picture files. This kind of problem caused me a lot of troubles. I have gone to your company to explain the problem twice. But because of some reason, the problem has still not been solved.

I prefer to tell you directly in the hope that you will do something to solve my problem. I will be appreciative if you either make a refund or sent me a replacement.

Thank you for your attention to this matter. I am looking forward to hearing from you in the very near future.

Sincerely

Yours,

Li Yuan

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