1.浼佹キ(y猫)鍐嶉€燫e-engineering

浼佹キ(y猫)鍐嶉€狅紙Re-engineering锛�锛屼篃绋辩偤绲勭箶閲嶅缓銆佹祦绋嬫敼闈╋紝涓湅(gu贸)鑷�(t谩i)鐏ｅ湪閬庡幓鍗佸勾锛岀浉鐣�(d膩ng)娴佽浼佹キ(y猫)鍐嶉€犵殑棰�(f膿ng)娼�銆傛墍璎備紒妤�(y猫)鍐嶉€狅紝鍑虹櫦(f膩)榛�(di菐n)鍦ㄨВ姹虹祫绻旀祦绋嬬殑娆犵己鏁堢巼銆佷笉闋嗘殺锛岀洰鐨勫湪鏀硅畩绲勭箶鍌崇当(t菕ng)鐨勯噾瀛楀鍨嬬祼(ji茅)妲�(g貌u)锛屾敼閲囧皥妤�(y猫)鍒嗗伐銆佹瑠(qu谩n)鍔涗笅鏀剧殑灏忕祫鎿嶄綔锛屽寲绨�(ji菐n)鐐虹箒锛屾彁楂樹紒妤�(y猫)鐨勬晥鐜囪垏绨�(ji菐n)鍖栦紒妤�(y猫)鐨勫堡绱�(j铆)鏋舵(g貌u)锛屼互閬�(d谩)椤у婊挎剰銆�

渚濇摎(j霉)缇庡湅(gu贸)绠＄悊瀛�(xu茅)鑰呰┕濮嗗＋銆傞將杈燂紙James Champy锛夊湪鍏躲€屼紒妤�(y猫)鍐嶉€犮€嶏紙Reengineering the Corporation锛変竴鏇镐腑鎸囧嚭锛岀敱浜庣従(xi脿n)浠婄稉(j墨ng)鐕�(y铆ng)鐠�(hu谩n)澧冮伣璁婏紝浼佹キ(y猫)蹇呴爤閫�(j矛n)琛屽緸鍏�(n猫i)鍒板銆佸緸涓婂埌涓嬬殑鍏ㄩ潰绲勭箶鏀归€�锛屽収(n猫i)娑电偤绲�(ji茅)妲�(g貌u)鎬с€佽鐐烘€ц垏绉戞妧鎬�銆�

浼佹キ(y猫)鍐嶉€犵殑鐩(bi膩o)锛屽湪浜庨噸鏂拌ō(sh猫)瑷�(j矛)浼佹キ(y猫)浣滄キ(y猫)娴佺▼锛屼互澧炲姞绺�(j墨)鏁堛€備紒妤�(y猫)鍐嶉€犵殑鍋氭硶鍖呮嫭锛氱敱绗竴绶氬煼(zh铆)琛岃€呬綔姹虹瓥锛屾暣鍚堢浉闂�(gu膩n)鎬х殑鍒嗗伐鍔熻兘锛屼互闋�(xi脿ng)鐩稉(j墨ng)鐞嗙偤婧濋€氫富瑕佹⿱姊�锛屽悓鏅�(sh铆)鎻愪緵澶氱ó娴佺▼鏂瑰紡锛岄檷浣庡皪(du矛)鍏�(n猫i)閮ㄦ帶鍒�銆佹椹�(y脿n)鑸囧崝(xi茅)瑾�(di脿o)娲诲嫊(d貌ng)鐨勯渶姹傦紝渚垮埄宸ヤ綔鍦�(tu谩n)闅�(du矛)鑸囬爡(xi脿ng)鐩稉(j墨ng)鐞嗗叏蹇冨崝(xi茅)鍔涘畬鎴愮壒瀹氱祫绻旂洰妯�(bi膩o)銆�

2. 鍍�(ji脿)鍊肩鐞� Value Management

鍍�(ji脿)鍊肩鐞嗭紙Value Management锛夌殑瑙€蹇�锛屽湪浼佹キ(y猫)涓唬娉涘湴琚紩鍏ョ鐞嗚鐐猴紝瀹氱京鐐�锛屼緷鎿�(j霉)绲勭箶鐨勯仩(yu菐n)鏅�锛屽叕鍙歌ō(sh猫)瀹氱鍚堥仩(yu菐n)鏅垏浼佹キ(y猫)鏂囧寲鐨勮嫢骞插児(ji脿)鍊间俊蹇碉紝骞跺叿楂旇惤瀵�(sh铆)鍒板摗宸ョ殑鏃ュ父宸ヤ綔涓�锛屼竴鑸殑宸ヤ綔鎬ц唱(zh矛)鎴栧晱椤岋紝鍙鑸囧叕鍙哥殑鍍�(ji脿)鍊间俊蹇典竴鑷�锛屽摗宸ュ嵆涓嶅繀灞ゅ堡璜�(q菒ng)绀�锛岀洿鎺ュ煼(zh铆)琛屽伐浣滄垨瑙ｆ焙鍟忛銆�

缇庡湅(gu贸)绠＄悊瀛�(xu茅)鑰呰偗銆傚竷铇匠锛圞en Blanchard锛夊湪銆屽児(ji脿)鍊肩鐞嗐€嶏紙Managing by Values锛変竴鏇镐腑锛岃獚(r猫n)鐐哄敮鏈夊叕鍙哥殑澶у鏁�(sh霉)鑲℃澅銆佸摗宸ュ拰娑堣不(f猫i)鑰呴兘鑳芥垚鍔�锛屽叕鍙告墠鏈夋垚鍔熺殑鍓嶆彁锛涚偤閬�(d谩)鍒版銆屽叡濂姐€嶏紙Gung Ho锛夌殑绲勭箶鐩(bi膩o)锛岀祫绻斿繀闋堥€愭寤虹珛鑳界偤鎴愬摗寤ｆ硾鎺ュ彈鐨勩€屾牳蹇冧俊蹇点€嶏紙Core Beliefs锛�锛屽苟涓斿湪鍏�(n猫i)閮ㄥ伐浣滆垏澶栭儴鏈嶅嫏(w霉)涓婏紝浠樿瀵�(sh铆)鏂�锛屾垚鐐虹祫绻旂殑妯�(bi膩o)婧�(zh菙n)琛岀偤鍏歌寖锛屽鑳界嵅寰楃湡瀵�(sh铆)鐨勮垏鍏ㄩ潰鐨勯¨瀹㈡豢鎰�銆�

鍍�(ji脿)鍊肩鐞嗗皪(du矛)浼佹キ(y猫)鐨勫ソ铏�锛屽湪浜庝笉鍍呰兘澶犲偝鎵胯惤瀵�(sh铆)鍏徃鐨勯仩(yu菐n)鏅紝鏇磋兘瑷�(sh猫)瀹氫紒妤�(y猫)鍝″伐瀹堝墖銆佸伐浣滀俊姊濈瓑鏂规硶锛屽湪绲勭箶鍏�(n猫i)閮ㄩ€�(j矛n)琛屽悇绋堡闈㈢殑婧濋€�锛屽嚌鑱氱祫绻斻€佸湗(tu谩n)楂�銆佸湗(tu谩n)闅�(du矛)鑸囧€�(g猫)浜虹殑鐩(bi膩o)鎴愮偤鍏卞悓淇″康锛屼互澧炲姞绲勭箶鎴愬摗鐨勭敓娲诲搧璩�(zh矛)婊挎剰搴︼紝鏈€绲傚仛濂介¨瀹㈡湇鍕�(w霉)锛屾寔绾�(x霉)绲勭箶鐨勭(j矛ng)鐖�(zh膿ng)鍔涘拰鐛插緱鍙暦(zh菐ng)鍙箙鐨勪簨妤�(y猫)鎴愬姛銆�

3.瀛�(xu茅)缈�(x铆)鍨嬬祫绻擫earning Organization

瀛�(xu茅)缈�(x铆)鍨嬬祫绻旓紙Learning Organization锛�锛岀編鍦�(gu贸)瀛�(xu茅)鑰呭郊寰椼€傚湥鍚夛紙Peter M. Senge锛夊湪銆岀浜旈爡(xi脿ng)淇反銆嶏紙The Fifth Discipline锛変竴鏇镐腑鎻愬嚭姝ょ鐞嗚蹇�锛屼紒妤�(y猫)鎳�(y墨ng)寤虹珛瀛�(xu茅)缈�(x铆)鍨嬬祫绻�锛屽叾娑电京鐐洪潰鑷ㄨ畩閬峰妵鐑堢殑澶栧湪鐠�(hu谩n)澧�锛岀祫绻旀噳(y墨ng)鍔涙眰绮剧啊(ji菐n)銆佹墎骞冲寲銆佸綀鎬у洜鎳�(y墨ng)銆佺祩韬(xu茅)缈�(x铆)銆佷笉鏂疯嚜鎴戠祫绻斿啀閫�锛屼互缍寔绔�(j矛ng)鐖�(zh膿ng)鍔涖€�

瀛�(xu茅)缈�(x铆)鍨嬬祫绻旀噳(y墨ng)鍖呮嫭浜旈爡(xi脿ng)瑕佺礌锛氫竴銆佸缓绔嬪叡鍚屾効鏅紙Building Shared Vision锛夛細鎰挎櫙鍙互鍑濊仛鍏徃涓婁笅鐨勬剰蹇楀姏锛岄€忛亷绲勭箶鍏辫瓨(sh铆)锛屽ぇ瀹跺姫鍔涚殑鏂瑰悜涓€鑷达紝鍊�(g猫)浜轰篃妯備簬濂夌嵒(xi脿n)锛岀偤绲勭箶鐩(bi膩o)濂枟銆�

浜�銆佸湗(tu谩n)闅�(du矛)瀛�(xu茅)缈�(x铆)锛圱eam Learning锛夛細鍦�(tu谩n)闅�(du矛)鏅鸿兘鎳�(y墨ng)澶т簬鍊�(g猫)浜烘櫤鑳界殑骞冲潎鍊硷紝浠ュ仛鍑烘纰虹殑绲勭箶姹虹瓥锛岄€忛亷闆嗛珨鎬濊€冨拰鍒嗘瀽锛屾壘鍑哄€�(g猫)浜哄急榛�(di菐n)锛屽挤(qi谩ng)鍖栧湗(tu谩n)闅�(du矛)鍚戝績鍔涖€�

涓�銆佹敼璁婂績鏅烘ā寮忥紙Improve Mental Models锛夛細绲勭箶鐨勯殰绀�锛屽渚嗚嚜浜庡€�(g猫)浜虹殑鑸婃€濈董锛屼緥濡傚浐鍩�(zh铆)宸辫銆佹湰浣嶄富缇�锛屽敮鏈夐€忛亷鍦�(tu谩n)闅�(du矛)瀛�(xu茅)缈�(x铆)锛屼互鍙婃(bi膩o)绔垮(xu茅)缈�(x铆)锛屾墠鑳芥敼璁婂績鏅烘ā寮�锛屾湁鎵€鍓�(chu脿ng)鏂�銆�

鍥涖€佽嚜鎴戣秴瓒婏紙Personal Mastery锛夛細鍊�(g猫)浜烘湁鎰忔効鎶曞叆宸ヤ綔锛屽皥绮惧伐浣滄妧宸х殑灏堟キ(y猫)锛屽€�(g猫)浜鸿垏鎰挎櫙涔嬮枔鏈夌ó銆屽壍(chu脿ng)閫犳€х殑寮靛姏銆�锛屾鏄嚜鎴戣秴瓒婄殑渚嗘簮銆�

浜�銆佺郴绲�(t菕ng)鎬濊€冿紙System Thinking锛夛細鎳�(y墨ng)閫忛亷淇℃伅鎼滈泦锛屾帉鎻′簨浠剁殑鍏ㄨ矊锛屼互閬垮厤瑕嬫ü涓嶈鏋楋紝鍩归(y菐ng)缍滆鍏ㄥ眬鐨勬€濊€冭兘鍔�锛岀湅娓呮鍟忛鐨勬湰璩�(zh矛)锛屾湁鍔╀簬娓呮浜嗚В鍥犳灉闂�(gu膩n)绯�銆�
瀛�(xu茅)缈�(x铆)鏄績闈堢殑姝ｅ悜杞�(zhu菐n)鎻�锛屼紒妤�(y猫)濡傛灉鑳藉闋嗗埄灏�(d菐o)鍏ュ(xu茅)缈�(x铆)鍨嬬祫绻旓紝涓嶅彧鑳藉閬�(d谩)鑷存洿楂樼殑绲勭箶绺�(j墨)鏁�锛屾洿鑳藉甯跺嫊(d貌ng)绲勭箶鐨勭敓鍛藉姏銆�

4. 鐭ヨ瓨(sh铆)绠＄悊Knowledge Management

鐭ヨ瓨(sh铆)绠＄悊锛圞M锛� Knowledge Management锛夋槸缍�(w菐ng)绲�(lu貌)鏂扮稉(j墨ng)婵�(j矛)鏅�(sh铆)浠ｇ殑鏂拌垐绠＄悊鎬濇疆鑸囨柟娉�锛岀鐞嗗(xu茅)鑰呭郊寰�锛熸潨鎷夊厠鏃╁湪涓€涔濆叚浜斿勾鍗抽爯(y霉)瑷€锛氥€岀煡璀�(sh铆)灏囧彇浠ｅ湡鍦般€佸嫗鍕�(d貌ng)銆佽硣鏈垏姗�(j墨)鍣ㄨō(sh猫)鍌�锛屾垚鐐烘渶閲嶈鐨勭敓鐢�(ch菐n)鍥犵礌?锛佹晠鑹挎彮鐥暘鎷ч箟鐢忣寗鐢风晹鈷掝嚭鐣堫€弆(f膩)灞�锛岀煡璀�(sh铆)绠＄悊鐨勮蹇电祼(ji茅)鍚堢恫(w菐ng)闅涚恫(w菐ng)绲�(lu貌)寤烘(g貌u)鍏ュ彛缍�(w菐ng)绔�銆佹暩(sh霉)鎿�(j霉)搴�(k霉)浠ュ強鎳�(y墨ng)鐢ㄨ▓(j矛)绠楁(j墨)杌熶欢绯荤当(t菕ng)绛夊伐鍏凤紝鎴愮偤浼佹キ(y猫)绱⿳鐭ヨ瓨(sh铆)璨�(c谩i)瀵�锛屽壍(chu脿ng)閫犳洿澶氱(j矛ng)鐖�(zh膿ng)鍔涚殑鏂颁笘绱€(j矛)鍒╁櫒銆�

鎵€璎傜煡璀�(sh铆)绠＄悊鐨勫畾缇╃偤锛屽湪绲勭箶涓缓妲�(g貌u)涓€鍊�(g猫)閲忓寲鑸囪唱(zh矛)鍖栫殑鐭ヨ瓨(sh铆)绯荤当(t菕ng)锛岃畵绲勭箶涓殑淇℃伅鑸囩煡璀�(sh铆)锛岄€忛亷鐛插緱銆佸壍(chu脿ng)閫犮€佸垎浜�銆佹暣鍚�銆佽閷�銆佸瓨鍙栥€佹洿鏂�銆佸壍(chu脿ng)鏂扮瓑閬庣▼锛屼笉鏂风殑鍥為鍒扮煡璀�(sh铆)绯荤当(t菕ng)鍏�(n猫i)锛屽舰鎴愭案涓嶉枔鏂风殑绱⿳鍊�(g猫)浜鸿垏绲勭箶鐨勭煡璀�(sh铆)鎴愮偤绲勭箶鏅鸿兘鐨勫惊鐠�(hu谩n)锛屽湪浼佹キ(y猫)绲勭箶涓垚鐐虹鐞嗚垏鎳�(y墨ng)鐢ㄧ殑鏅鸿兘璩囨湰锛屾湁鍔╀簬浼佹キ(y猫)鍋氬嚭姝ｇ⒑鐨勬焙绛�锛屼互鍥犳噳(y墨ng)甯傚牬(ch菐ng)鐨勮畩閬�銆�

涓€鑸締瑾紝鐭ヨ瓨(sh铆)绠＄悊鏄竴绋极闀�(zh菐ng)鐨勭稉(j墨ng)鐕�(y铆ng)绛栫暐锛屽付绲︿紒妤�(y猫)鐨勫ソ铏曠偤锛氫竴銆佸壍(chu脿ng)閫犱紒妤�(y猫)鏂扮(j矛ng)鐖�(zh膿ng)鍍�(ji脿)鍊�銆備簩銆佸鍔犱紒妤�(y猫)鍒╂饯(r霉n)銆備笁銆侀檷浣庝紒妤�(y猫)鎴愭湰銆傚洓銆佹彁楂樹紒妤�(y猫)鏁堢巼銆備簲銆佸缓绔嬩紒妤�(y猫)鏂版枃鍖�銆�

5.绔�(j矛ng)鐖�(zh膿ng)鍔涘劒(y艒u)鍕�(sh矛)Competitive Edge

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