BEC商務(wù)英語(yǔ)中極考試歷年考試真題(31)
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BEC商務(wù)英語(yǔ)中極考試歷年考試真題(31)
1 Sometimes it is necessary to insist on further explanation.
2 You shouldn't focus on your response while others are still speaking.
3 People are reluctant to admit that they don't listen well.
4 There are benefits in seeing things from the speaker's perspective.
5 Keen observation of the speaker can support our listening skills.
6 It is risky to think about a different issue while someone is speaking.
7 People do not mind hearing their own views summarised.
Good listener, better manager
A
Too often we accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven't listened carefully enough. We get things wrong because we haven't quite understood what someone meant when they were talking to us. Anyone who has ever taken the minutes of a long meeting will know how hard it is to remember - despite the benefit of notes - exactly what everyone said. But success depends on getting things right - and that means listening.
B
Listening is not the same thing as hearing; it is not an effortless activity. It demands attention and concentration. It may mean quizzing the speaker for additional information or for clarification - it is always better to ask than to continue regardless and get things wrong. However, if you allow your mind to wander onto something else, even for a few minutes, you'll miss what the speaker is saying - probably at the very moment when he or she is saying something critical. And not having heard, you won't know you've missed anything until it's too late.
C
The most common bad habit we have is to start thinking of what we are going to say about the subject long before the other speaker has finished. We then stop listening. Even worse, this often adds rudeness to inattentiveness, as once you have decided what to say there is a fair chance you will interrupt to say it. Good listeners don't interrupt. In fact it is often worth explaining the main idea of what you have just been told before going on to make your own points. Nobody is offended by this and it shows that you have listened well.
D
Above all be patient and accept that many people are not very good communicators. It's helpful to remember that the ways people move and position themselves while they are speaking can reveal a great deal about what they are saying. Equally importantly you should put yourself in the other person's place, both intellectually and emotionally; it will help you to understand what they are getting at and form a response. But don't be too clever. Faced with a know-all, many people keep quiet because they see no point in continuing.
這篇文章講的是傾聽(tīng)(listening)的重要性。一個(gè)好的管理者必然是一個(gè)好的傾聽(tīng)者,所以要講究?jī)A聽(tīng)的藝術(shù)。
第一題,有時(shí)堅(jiān)持進(jìn)一步的解釋是很有必要的。答案是B段的這么一句:It may mean quizzing the speaker for additional information or for clarification - it is always better to ask than to continue regardless and get things wrong它可能意味著為了進(jìn)一步的信息和說(shuō)明去詢問(wèn)說(shuō)話的人——問(wèn)總比不顧情況的繼續(xù)并且把事情辦錯(cuò)的好。這里的additional information對(duì)應(yīng)于further explanation.
第二題,不能在別人還在說(shuō)的時(shí)候就開始關(guān)注自己的回應(yīng)。答案是C段的第一句:The most common bad habit we have is to start thinking of what we are going to say about the subject long before the other speaker has finished。我們最常見(jiàn)的壞習(xí)慣就是在講話者遠(yuǎn)還沒(méi)結(jié)束的時(shí)候就開始思考我們將對(duì)這個(gè)話題說(shuō)些什么。這里的before the other speaker has finished就是others are still speaking,focus on your response就是start thinking of what we are going to say about the subject。
第三題,人們不愿意承認(rèn)自己沒(méi)有聽(tīng)好。答案是A段的第一句:Too often we accuse others of not listening, pretending that we ourselves are faultless, yet in our hearts we know that many of the mistakes we make come about because we haven't listened carefully enough。我們經(jīng)常指責(zé)別人沒(méi)有好好聽(tīng),假裝我們自己是無(wú)可指責(zé)的,其實(shí)在我們心里知道,很多我們所犯的錯(cuò)誤都是由于聽(tīng)的不夠仔細(xì)。這句的意思就是說(shuō)我們心里知道什么原因,但是口頭上喜歡指責(zé)別人。也就是第三題題干說(shuō)的不愿意承認(rèn)。
第四題,從說(shuō)話者的視角去考慮問(wèn)題是有好處的。答案是D段的這么一句:Equally importantly you should put yourself in the other person's place, both intellectually and emotionally。同樣重要的是你必須把自己置于別人的位置上,既是智力上的也是情感上的。這里的put yourself in other person’s place就是seeing things from the speaker’s perspective。
第五題,對(duì)說(shuō)話者的敏銳觀察可以提高傾聽(tīng)技巧。答案是D段的這么一句:It's helpful to remember that the ways people move and position themselves while they are speaking can reveal a great deal about what they are saying。記住說(shuō)話人的移動(dòng)方式和姿勢(shì)是很有用的,這些可以揭示出很多他們所說(shuō)話的信息。連說(shuō)話的姿勢(shì)都要記住,當(dāng)然是keen observation了,helpful可以對(duì)應(yīng)于support。
第六題,當(dāng)別人在說(shuō)話的時(shí)候去想著另外一件事是很危險(xiǎn)的。答案是B段的這么一句:if you allow your mind to wander onto something else, even for a few minutes, you'll miss what the speaker is saying如果你讓自己走神了,哪怕是僅有的幾分鐘,你也將錯(cuò)過(guò)別人所說(shuō)的話。allow your mind wander onto something else也就是think about a different issue.
第七題,人們不介意聽(tīng)到他們自己的觀點(diǎn)被總結(jié)。答案是C段的這么一句:In fact it is often worth explaining the main idea of what you have just been told before going on to make your own points. Nobody is offended by this事實(shí)上在作出自己觀點(diǎn)之前往往很值得解釋下剛剛所聽(tīng)到內(nèi)容的主要觀點(diǎn)。沒(méi)有人會(huì)被這個(gè)所冒犯。explaining the main idea of what you have just been told也就是hearing their own views summarised。do not mind也就是nobody is offended by this。
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